Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal identification information: name, email address, phone number, and other similar contact data that you voluntarily provide.
• Usage data: information about how you interact with our website, such as pages visited, time spent, and the questions you ask our AI assistant.
• Device data: browser type, operating system, IP address, and other technical information collected automatically.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Improve, personalise, and expand our AI sales assistant responses.
• Respond to your enquiries and provide customer support.
• Send you updates, marketing communications, and promotional offers (you may opt out at any time).
• Monitor and analyse usage trends to improve user experience.

3. How We Share Your Information

We do not sell your personal information. We may share your information only:

• With trusted third-party service providers who assist us in operating our website and delivering services.
• When required by law, regulation, or legal process.
• With your consent or at your direction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytics. You can control cookies through your browser settings.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing activities.
• Data portability.

To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@technova.com

Address: Suite 450, 123 Innovation Avenue, Palo Alto, CA 94301, USA